Call for Water Damage Help in Castle Rock, CO

Calls are taken from across Castle Rock, ZIP codes 80104, 80108 and 80109, including Downtown, The Meadows, Crystal Valley Ranch, Founders Village and Castlewood Ranch. Coverage is confirmed by address on the call.

For questions about this website, write to info@waterdamagecastlerock.us. We cannot dispatch anyone by email, so if water is running, call.

Where the water came from, whether it is stopped, how long it has been there, which rooms and floors are wet, whether the water is clean or from a drain, and whether you plan to file an insurance claim.

Close the main shut-off valve in the house, usually near the meter. If you cannot, the Town's water line, 720-733-6000, handles emergency shut-off at the curb stop.

The phone line takes calls 24 hours a day, every day. Email is answered during regular business hours.

Renters can call too. Let your landlord or property manager know right away, because most building repairs are the owner's responsibility. Landlords and property managers can call on behalf of a tenant.

If a neighbor or alarm tells you about water while you are away, ask someone you trust to close the main shut-off valve near the meter, then call. The provider can arrange access with you on the phone.

Email is best for questions about the website. For water damage, always call.

Providers who work in Castle Rock often cover nearby Douglas County communities as well. Coverage depends on the company and is confirmed on the call.